Acceptable Use Policy

This Acceptable Use Policy governs your use of greyorbits.com and any services, tools, or demonstration environments made available through it (“the Services”). By accessing or using the Services, you agree to be bound by this policy.

If you do not agree, do not use the Services.

1. About Grey Orbits

Grey Orbits is a Technology, Cybersecurity, and Risk Advisory practice based in Singapore. References to “Grey Orbits”, “we”, “us”, or “our” mean the Grey Orbits practice, its directors, employees, contractors, and authorised representatives.

References to “you” or “your” mean any individual or organisation accessing the Services, whether or not authentication or registration is required.

2. Scope

This policy applies to:

• The greyorbits.com website and all content published on it
• The Grey Orbits Briefing newsletter and any related communications
• Any demonstration, test, or evaluation environments hosted at greyorbits.com or its subdomains, including those embedded from third-party platforms
• Any AI-powered tools, agents, or analytical services made available for public or invited use

For paid, contracted, or bespoke engagements, the terms of the specific engagement letter or master services agreement take precedence over this policy where they conflict.

3. Use of the Services

3A. Permitted use

You may use the Services to:

• Read, share, and reference published articles and analysis, subject to our Copyright Notice
• Subscribe to and receive the Grey Orbits Briefing
• Evaluate Grey Orbits’ demonstration tools for their illustrative purpose, namely to understand the capability and limitations of the underlying technology
• Contact Grey Orbits for advisory engagements

3B. Prohibited use

You must not use the Services to:

Upload, submit, or transmit harmful content

This includes any file or input containing:

• Malware, viruses, trojans, ransomware, spyware, rootkits, keyloggers, or any other harmful code
• Software designed to disrupt, damage, disable, or gain unauthorised access to any computer system, network, or data
• Code intended to test, probe, or exploit the security or performance of the Services or any system the Services connect to
• Content designed to overwhelm, flood, or otherwise interfere with the normal operation of the Services

Submit unauthorised, unlawful, or sensitive content

This includes:

• Documents under non-disclosure agreement, confidentiality terms, or fiduciary duty that you are not authorised to share
• Personal data, protected health information, or any individually identifiable information about third parties
• Material protected by attorney-client privilege, legal-professional privilege, or equivalent legal protections
• Material subject to export controls, sanctions restrictions, classified or government-restricted designations, or trade secret protections
• Material that infringes the intellectual property rights of any third party
• Content that is unlawful, defamatory, fraudulent, obscene, harassing, or otherwise tortious

Misrepresent or impersonate

This includes:

• Providing false information about yourself, your organisation, or your purpose
• Impersonating any individual or entity, including Grey Orbits or its representatives
• Using the Services to conduct deceptive, manipulative, or fraudulent activity

Circumvent or abuse

This includes:

• Attempting to bypass authentication, rate limits, spend caps, or other access controls
• Reverse-engineering, decompiling, or extracting the source code of any Service component
• Using automated tools, scripts, or scrapers to access the Services in a manner not contemplated by their normal use
• Reselling, sub-licensing, or commercialising access to the Services without written authorisation from Grey Orbits

4. Demonstration environments

Demonstration environments (currently including the AI for Procurement tools at greyorbits.com/test/ai) are provided free of charge and for evaluation purposes only. They are not production services.

By using a demonstration environment, you specifically acknowledge and agree that:

• Outputs are generated by artificial intelligence and may contain errors, omissions, fabrications, or misinterpretations
• You must independently verify any output before relying on it for any commercial, legal, regulatory, financial, or operational decision
• Inputs you provide may be transmitted to third-party AI providers (including Anthropic, whose API is currently used) and may transit through cloud infrastructure outside Singapore
• You bear sole responsibility for ensuring that any data you submit is lawful, authorised for such transmission, and consistent with your own organisation’s data handling policies
• Grey Orbits makes no commitment to availability, uptime, response time, or continuity of any demonstration environment, and may modify or withdraw access at any time without notice

5. Limitation of liability

This section distinguishes between two categories of Service: the test environment (provided free of charge for evaluation only), and paid engagements (governed by a separate contract). The protections that apply to each are different.

5A. Test environment — no liability

The test environment includes any demonstration, evaluation, or trial Service made available without charge, currently including the AI for Procurement tools at greyorbits.com/test/ai and any successor environments.

By accessing or using the test environment, you acknowledge and agree that:

• The test environment is provided strictly on an “as-is” and “as-available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise. Grey Orbits expressly disclaims all warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, non-infringement, and uninterrupted operation.
• No fee, payment, or commercial consideration has passed between you and Grey Orbits in respect of your use.
• You bear full and sole responsibility for your use of the test environment, the inputs you submit, the outputs you receive, and any actions you take based on those outputs.
• To the maximum extent permitted by law, Grey Orbits accepts no liability whatsoever for any loss, damage, cost, claim, or expense arising from or in connection with your use of the test environment, of any nature whatsoever and however caused, including but not limited to:
  • Direct, indirect, special, incidental, consequential, or exemplary loss
  • Loss of profit, revenue, business, opportunity, contract, goodwill, or anticipated savings
  • Loss of, damage to, or unauthorised disclosure of data
  • Reputational damage, regulatory penalties, or third-party claims
  • Business interruption, system downtime, or operational disruption
• This exclusion applies whether the loss arises from contract, tort (including negligence), breach of statutory duty, or any other cause, and whether or not Grey Orbits was advised of the possibility of such loss.
• Grey Orbits makes no commitment to availability, uptime, response time, or continuity of the test environment, and may modify, suspend, or withdraw access at any time without notice and without liability.

The test environment is offered as a courtesy for evaluation purposes only. If you require a service with assurances, warranties, or contractual protections, engage Grey Orbits under a paid contractual arrangement.

5B. Paid engagements — governed by contract

For Services provided under a paid engagement, including advisory mandates, due diligence reviews, executive education, and bespoke deployments:

• The liability of Grey Orbits is governed by the terms of the specific engagement letter, statement of work, or master services agreement entered into between you and Grey Orbits for that engagement.
• Where such contractual terms exist, they take precedence over this policy in respect of liability arising from the paid Service.
• Where such contractual terms are silent on a particular matter of liability, the provisions of this policy apply as a default, subject to negotiation under the relevant engagement letter.

5C. Exceptions

Nothing in this policy excludes or limits liability for:

• Death or personal injury caused by Grey Orbits’ negligence
• Fraud or fraudulent misrepresentation by Grey Orbits
• Any liability that cannot lawfully be excluded under Singapore law

[Note: this section reflects Grey Orbits’ position pending legal review. Specific wording and any monetary caps will be refined following advice from qualified counsel.]

6. Your indemnity to Grey Orbits

You agree to indemnify, defend, and hold harmless Grey Orbits, its directors, employees, and contractors against all claims, demands, proceedings, losses, damages, costs, and expenses (including reasonable legal fees) arising from or in connection with:

• Any breach by you of this policy
• Any content you upload, submit, or transmit through the Services
• Any unauthorised use of the Services by you or any person using your credentials
• Any third-party claim, regulatory action, or law-enforcement inquiry arising from your use of the Services
• Any malicious, harmful, or prohibited content traceable to your use, including the costs of investigation, remediation, system restoration, and claims by Grey Orbits’ service providers including Anthropic and Streamlit

This indemnity survives termination of your use of the Services.

7. Monitoring, logging, and disclosure

Grey Orbits does not routinely log, store, or analyse the content of inputs submitted to its demonstration environments, consistent with the data handling commitments made elsewhere on the Services.

However, Grey Orbits reserves the right, at its sole discretion, to:

• Monitor and record activity where there is reasonable suspicion of malicious use, abuse, or violation of this policy
• Retain and analyse evidence of prohibited activity, including content of submissions, source IP addresses, browser fingerprints, and timing data
• Disclose such evidence to law enforcement, regulators, and affected third parties without prior notice to you
• Suspend or terminate your access immediately and without notice
• Pursue legal remedies, including injunctive relief and recovery of damages

These rights apply notwithstanding any data handling assurances elsewhere on the Services, where prohibited activity is reasonably suspected.

8. Intellectual property

All content published on greyorbits.com, including articles, frameworks, methodologies, branding, and software, remains the intellectual property of Grey Orbits or its licensors. The PETALS™ Framework name is a registered trademark with IPOS.

Use of Grey Orbits’ content is governed by our Copyright Notice. Nothing in this policy grants you any licence, right, or interest in Grey Orbits’ intellectual property beyond what is necessary to use the Services for their intended purpose.

9. Changes to this policy

Grey Orbits may amend this policy at any time. Material changes will be reflected in the “Last updated” date at the top of this page. Your continued use of the Services after such changes constitutes acceptance of the revised policy.

10. Governing law and jurisdiction

This policy and any dispute or claim arising from it (including non-contractual disputes) are governed by the laws of the Republic of Singapore.

You agree to submit to the exclusive jurisdiction of the courts of Singapore for the resolution of any such dispute, save that Grey Orbits retains the right to bring proceedings in any jurisdiction where you reside or hold assets.

11. Severability

If any provision of this policy is held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining provisions continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

12. Contact

Questions or concerns about this policy may be directed to:

support@greyorbits.com

Grey Orbits Singapore